Help Center · For HVAC, dental, and small service teams

Setup guides, written fornon-technical owners.

You booked the walkthrough, or you're already taking calls with Bookweld. Either way, this is the place to find plain-language answers — what to send us, what to expect next, and what to do when something looks off.

Five categories · One full guide · More coming

Start here

What you'll find inside

  • Getting started — a full five-step walkthrough.
  • Four other categories — index cards, guides drafting now.

Stuck on something not covered here? A Bookweld owner will walk through setup with you — one fifteen-minute call, no signup, no demo theater.

Categories

Pick the one closest to your question.

Each card lands on a guide written for the owner who is reading it — not for an engineer on your team. The full walkthrough for today is Getting started. The other categories are index entries while we draft the matching guides.

01

Getting started

A five-step walkthrough from your first walkthrough to your line going live — what we send, what we ask for, and when you start taking after-hours calls.

02

Guide coming soon

Phone setup

Forwarding your existing number to Bookweld, keeping your number, and what happens to your voicemails and on-call routing — written for non-technical owners.

03

Guide coming soon

Calendar sync

Connecting Google Calendar, ServiceTitan, HouseCall Pro, and other calendars so Bookweld can book the right tech into the right slot in roughly sixty seconds.

04

Guide coming soon

Qualifying questions

The questions Bookweld asks on a call — for HVAC, dental, and real-estate — and how to tune them for your shop without a developer.

05

Guide coming soon

Troubleshooting

What to check when a call rings twice instead of once, when a booking lands on the wrong tech's calendar, or when a caller asks for a human.

Can't find what you need?

Talk to a Bookweld owner.

One fifteen-minute call. We'll answer the question, walk through setup, or point at the right page — without a signup.